1. Introduction
Welcome to Zivora Decors. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
2. General Information
Zivora Decors operates as an online store specializing in home décor products. We reserve the right to update or modify these Terms at any time without prior notice.
3. Eligibility
By using our website, you confirm that:
- You are at least 18 years old, or using the site under supervision of a guardian
- You provide accurate and complete information when placing an order
4. Orders & Payment
All orders placed on our website are subject to acceptance and availability.
We accept secure online payments through third-party payment processors such as 2Checkout (Verifone).
We reserve the right to cancel or refuse any order if:
- Payment is suspected to be fraudulent
- Product is unavailable
- Incorrect or incomplete information is provided
5. Pricing
All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time without notice. The price at checkout is final.
6. Shipping & Delivery
We aim to process orders within 1–3 business days. Estimated delivery times vary by location:
- USA: 7–15 business days
- Other countries: 7–20 business days
Delays may occur due to customs or courier issues, which are beyond our control.
7. Returns & Refunds
We offer returns and refunds under the conditions outlined in our Return Policy.
Refunds are issued to the original payment method after approval and inspection of returned items.
8. Intellectual Property
All content on this website, including images, logos, and product descriptions, belongs to Zivora Decors and may not be copied or reused without permission.
9. User Responsibilities
Customers agree not to:
- Use the website for illegal activities
- Attempt fraudulent transactions
- Provide false or misleading information
10. Limitation of Liability
Zivora Decors is not responsible for:
- Delays caused by shipping carriers or customs
- Losses due to incorrect shipping information provided by customers
- Indirect damages resulting from use of our products
11. Privacy
Your personal information is handled securely and only used for order processing and customer support. For more details, please refer to our Privacy Policy.
12. Contact Information
If you have any questions about these Terms, you can contact us:
We respond within 24–48 hours.